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Realtime Queue summary report

  • 1.  Realtime Queue summary report

    Posted 07-21-2016 12:16
    Is there a way to view the statistics of the Queue Summary report in realtime?


  • 2.  RE: Realtime Queue summary report

    Posted 07-21-2016 12:34
    Check out the Workgroup Overview View in IC Business Manager.


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