View Only

Discussion Thread View
  • 1.  Interaction Desktop

    Posted 01-15-2018 16:58
    Hello Community, I am running into issues where some of my co-workers are losing the configuration of their tabs when they close and re-open Interaction Desktop, meaning they are not in the same place when they re-open their Desktop. Does anyone out there know of a fix for this situation? It would be greatly appreciated. The weird thing is, this is not happening to everyone. It appears to be a user profile issue, but I am not sure and did not want to start messing with the server until I knew more. Thanks for any assistance.

Need Help finding something?

Check out the Genesys Knowledge Network - your all-in-one access point for Genesys resources