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Originally posted by MarkT;35886I have never used the function but I suspect that the missing language prompt has to be writing an error somewhere. First look at the event log on the server and see if it is writing errors about a prompt missing. If you can identify what prompt is missing then you can add the missing prompt and you should hear it. Otherwise you may have to look in the IP log (assuming IP is what is playing the menu that has the missing prompts). You may have to do a bit of digging to figure this out but if is truly a bug in the system your Var should be able to get a workaround from genesys.
Originally posted by GGanahl;35905It tries to use Microsoft TTS if you don't have another TTS engine. See if you can add a Canadian French option to Windows...maybe with a Windows language pack?
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