We are located in the 916 area code. Starting on Friday February 9, changes were made that forces users to have to dial out using 1 and the 916 area code to local numbers.
When attempting to dial out to a local number, I dial 1-916-xxx-xxxx but I just get a phone recording that says you must dial 1 plus the area code for this number.
Is there something in the Dial Plan that I need to change so that I can call out to local 916 numbers?
We are using CIC 2.4. Any assistance would be appreciated.