Hi Corrie, I have an answer that may be of some help.

Within dbo.IR_Event table (contains events that happened during the recording of the interaction), the name of one of the columns is EventType; here is an explanation of this field:

EventType=5 displaying all recordings where Secure pause was used.

Thank you,

Ben

Hi Corrie, I have an answer that may be of some help.

Within dbo.IR_Event table (contains events that happened during the recording of the interaction), the name of one of the columns is EventType; here is an explanation of this field:

EventType=5 displaying all recordings where Secure pause was used.

Thank you,

Ben

Hi Corrie, I have an answer that may be of some help.

Within dbo.IR_Event table (contains events that happened during the recording of the interaction), the name of one of the columns is EventType; here is an explanation of this field:

EventType=5 displaying all recordings where Secure pause was used.

Thank you,

Ben

• retrieve a specific conversations "recordingId": GET /api/v2/conversations/{conversationId}/recordings
• get all recording attributes including Secure Pause attributes if function was used: GET /api/v2/conversations/{conversationId}/recordings/{recordingId}

Hi Corrie, I have an answer that may be of some help.

Within dbo.IR_Event table (contains events that happened during the recording of the interaction), the name of one of the columns is EventType; here is an explanation of this field:

EventType=5 displaying all recordings where Secure pause was used.

Thank you,

Ben

Hi Corrie, I have an answer that may be of some help.

Within dbo.IR_Event table (contains events that happened during the recording of the interaction), the name of one of the columns is EventType; here is an explanation of this field:

EventType=5 displaying all recordings where Secure pause was used.

Thank you,

Ben

Hi Benyamin,

I know, this is an old thread, but I am looking for the description ofe the EventType in table IR_Event. Where did you find the document your screenshot is from?

Hi Corrie, I have an answer that may be of some help.

Within dbo.IR_Event table (contains events that happened during the recording of the interaction), the name of one of the columns is EventType; here is an explanation of this field:

EventType=5 displaying all recordings where Secure pause was used.

Thank you,

Ben

@Hans-Gerd Sandhagen 

Page 8 of this document:

https://help.genesys.com/pureconnect/mergedprojects/wh_tr/desktop/pdfs/iqm_data_dictionary_tr.pdf

Hi Benyamin,

I know, this is an old thread, but I am looking for the description ofe the EventType in table IR_Event. Where did you find the document your screenshot is from?

Hi Corrie, I have an answer that may be of some help.

Within dbo.IR_Event table (contains events that happened during the recording of the interaction), the name of one of the columns is EventType; here is an explanation of this field:

EventType=5 displaying all recordings where Secure pause was used.

Thank you,

Ben