Dear Team,
Greetings!!We are using the Pureconnect 2019 R2 version in customer place and we do not have any switchover pair for this environment.
Now the problem is we saw more then 1000 emails in the queue but after restarted the server (Scheduled restart for windows update) we just lost all the Emails in the queues.
Can anyone help us to understand how we can get those emails back into the Queue.
#Omni-ChannelDesktop/UserInterface#PlatformAdministration------------------------------
Manash Kumar
The Customer Experience Lab
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