Thanks again for you help
@ryan hedlund - I'd like to pick your brain a bit more if I could?
I'm trying to create a new IAdmin schedule using a handler, and using the Put DS Key tool definitely creates a new entry for that schedule. However when the handler goes thru and sets various schedule values in the registry such as description or periodicity, IAdmin shows all of the values as "undefined". I'm obviously missing some key element here - do you have an idea of what that might be or could point me in the right direction to find it?
------------------------------
Tyler Style
Interactive Intelligence Engineer, WellCare Health Plans
------------------------------
Original Message:
Sent: 01-13-2020 13:21
From: ryan hedlund
Subject: Put DS Key - how to use with schedules?
Tyler I always look at DSedit to tell, but I know you are CaaS, so there goes that,
So Admin schedules are like this:
\SITENAME\Production\Schedule
Attendant Schedules are:
\SITENAME\Production\SERVERNAME\AttendantData\ProfileKey aka 0000J\Schedule Key aka 0000A
"SERVER" accesses
"... Directory Services\Root\<Site Name>\Production\<Server Name>"
"SITE" accesses
"... Directory Services\ Root \<Site Name>"
"CONFIG" accesses
"... Directory Services\ Root \<Site Name>\Production"
So %{CONFIG}\Schedules yes get you to IA schedules
So yes that is the path and the Class would be Schedule
------------------------------
ryan hedlund
Stericycle
Original Message:
Sent: 01-13-2020 10:47
From: Tyler Style
Subject: Put DS Key - how to use with schedules?
I am wanting to basically mirror schedules from one server to another. Updating an existing schedule is easy, but creating a new one is a bit of a stumper as the tool "Put Ds Key" requires a class of entry to be created. What exactly does this mean in this context? The help file just lists the possible values, nothing more. I would guess that it would be class "Configuration" ... but that's pure conjecture. How would this be used work to add a schedule?
Also, since one gets schedules from "%{CONFIG}\Schedules" I'm thinking that I would also use that as the Directory Services Path in the tool - is that in fact the case?
#Handlers
------------------------------
Tyler Style
Interactive Intelligence Engineer, WellCare Health Plans
------------------------------