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Licensing requirements for SIP soft phone?

  • 1.  Licensing requirements for SIP soft phone?

    Posted 17 days ago
    We are looking into adding SIP soft phones for a group of users. Is there a specific license requirement for SSP's?
    #SystemAdministration

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    Nathan Timberlake
    Georgia United Credit Union
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  • 2.  RE: Licensing requirements for SIP soft phone?

    GENESYS
    Posted 17 days ago
    They will need Basic Station Licenses, just like a Hardware phone would.

    HTH

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    Paul Simpson
    Senior Technical Instructor
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  • 3.  RE: Licensing requirements for SIP soft phone?

    Posted 12 days ago
    We are being told that there is a software license required for each soft phone deployed in addition to the basic station license. I have looked everywhere and cannot find any documentation that shows this.

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    Nathan Timberlake
    Georgia United Credit Union
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  • 4.  RE: Licensing requirements for SIP soft phone?

    GENESYS
    Posted 12 days ago
    Interesting...

    I will investigate and see what I can find.

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    Paul Simpson
    Senior Technical Instructor
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  • 5.  RE: Licensing requirements for SIP soft phone?

    GENESYS
    Posted 12 days ago
    OK,

    Never let it be said that I don't admit when I'm wrong!

    So, I have just spoken with our Licensing team and they tell me that you require the following:

    Item #SW-001-4.0-AL01 Basic Station Audio connection to any internal party or device (phone, fax machine, or modem). Also required for remote station connections.

    Item #SW-001-4.0-AL10 Interaction SIP SoftPhone Use the Interaction SIP Soft Phone on a general purpose computer, desktop or laptop, to make and receive station calls without a separate dedicated hardware endpoint. This software application includes a dial-pad and the capability to link with a windows sound device. This is a software part only - no hardware included with purchase. Requires a Basic Station License.

    You live and learn...
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    HTH

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    Paul Simpson
    Senior Technical Instructor
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