Hey Kent,
I am not a PM and don't have any visibility into features that you don't have, but if there is an idea for this, the best way to stay updated on announcements is to follow that idea because it will get updated as it is reviewed, accepted, etc.
Wish I had more specific news!
Cheers,
Matt
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Matt Lawson
Genesys - Employees
Online Community Manager
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Original Message:
Sent: 05-16-2022 22:10
From: Kent Hong
Subject: Genesys Cloud Event Orchestrator (Public Idea: OP-I-238)
Hi Everyone,
Just wanted to confirm if there is any ETA for the orchestrator idea? Few client asking for same use case which is GC to have the flexibility to update 3rd party database (via API) for certain interaction event.
I do understand AWS event bridge could achieve the same but client prefer to have it in Genesys Cloud due to extra AWS costing.
Thanks.
Regards,
Kent Hong
#Unsure/Other
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Kent Hong
ITApps Sdn Bhd
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