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using a pop up window to perform SAML 2.0 authentication as per the document (https://help.genesys.com/developer/cic/docs/icws/webhelp/ConceptualContent/GettingStarted_Connecting.htm#singleSignOn), then I receive a dialog box for me to enter Windows credential, once completed I receive the Single Signon token, and can use it to login to the Dialer.However I cannot get around with this Windows login. It seems triggered by IC server as part of SAML process. I checked some articles and it seems this first time login is a must. Could you advise if there is a way we can avoid from entering Windows credential?Its always asking me enter my windows credential again. i am not able attach image here.
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