PureCloud

1 to 50 of 2699 threads (9.9K total posts)
Thread Subject Replies Last Post
Web Service Data Action - to screenpop a url
0 14 hours ago by Johnson Lu
New color scheme for PureCloud
18 18 hours ago by Darlene Oordt
Original post by Clay Tison
Architect attributes set and API view of Conversation and Debugging 6 20 hours ago by Greg Beal
Bullseye Routing
1 21 hours ago by Melissa Bailey
Original post by Julie Green
Event Viewer
3 22 hours ago by George Ganahl
Original post by Gordon Thomson
Script for Outbound Calls
2 23 hours ago by Charaf Eddine Chemlal
Is there a way to drain a queue of all interactions in one hit?
1 yesterday by George Ganahl
Original post by Christian Legg
Predictive Slowdown
5 yesterday by Gordon Thomson
Original post by Emily Kammerer
Replacement of Bridge network adapter
3 yesterday by Christian Legg
Original post by Stefano Marciani
looking for in queue flows that imitate bullseye
5 yesterday by Brenda Wynne
Original post by Dana Eckoff
Agents Shadowing Live Calls
5 yesterday by Gordon Thomson
Original post by Pol Buckingham
Might be a taboo question on Slack and Purecloud integration? 3 yesterday by Trey Buck
Original post by Darryn Chang
PureCloud Collaborate is free? 6 yesterday by George Ganahl
Original post by Diego Prada
Bulk update of External contacts 7 2 days ago by George Ganahl
Original post by Oudderhem Mostafa
Conference an interaction
7 2 days ago by Luke Mitchell
Restrict Premium Number Dialing 14 2 days ago by Luke Mitchell
Desktop App new version
1 2 days ago by Gordon Thomson
Original post by Sergio Rota
Agent locked callback
2 2 days ago by Gordon Thomson
Original post by Daniel Ondiviela
Post Call Survey
5 2 days ago by Gordon Thomson
Original post by Ben Marthin
Any Call Stays "Contacting"
4 2 days ago by Gordon Thomson
Original post by Mohammad Khaleel
Wrap Up Code Assignment - Ideas Lab Proposal
2 2 days ago by Peter Dimatulac
Time Spent on Evaluations 0 2 days ago by Bryan De La Cruz
PureCloud Weekly Release Notes - 10/16/19 0 2 days ago by Cole Callahan
Pop-up screen number format change
8 3 days ago by George Ganahl
Original post by Mohammad Khaleel
Connection Issues
5 3 days ago by Darryn Chang
Original post by Gordon Thomson
Licensing 5 3 days ago by Darryn Chang
PureCloud Icons for Diagramming
0 3 days ago by Samuel Polgar
Outbound Caller ID for Communicate
1 3 days ago by Cole Callahan
Original post by Steven Moore
Is it possible to force agent to only make ACD calls ? 1 3 days ago by Cole Callahan
Original post by Mayeul BRIVET
Dashboard consume License Type PureCloud 1? Why?
7 3 days ago by Darlene Oordt
Original post by Ricardo Macayo
Outbound Attempted 2 3 days ago by Cole Callahan
Original post by Darryn Chang
Change Callback Caller ID Dynamically
1 3 days ago by Cole Callahan
Original post by Paul Dittrich
Congrats George on 4k Community Posts!
7 3 days ago by George Ganahl
Original post by Matt Lawson
User Queue Level Activity
1 3 days ago by Cole Callahan
Original post by Ly Tran
Chat closing when scrolling up
0 3 days ago by Kaio Oliveira
Web Chat - Agent information - neither the agent's name nor the avatar (image) of the agent is displayed
3 3 days ago by William Martín Chávez González
Email Archiving & Deletion
0 3 days ago by Christof Delsupehe
Prevent a transfer to a specific queue
5 4 days ago by George Ganahl
Original post by Jeremy Monzo
Displaying all applicable wrap codes in an email thread 6 4 days ago by George Ganahl
Original post by Elka Czarny
PC Voice Americas Outage
1 4 days ago by Gordon Thomson
Original post by Dean Thames
Export Interactions
13 4 days ago by Gordon Thomson
Original post by Patrick Orsborn
please share your Emergency Routing practice!
3 4 days ago by Gordon Thomson
Original post by Hiroto Masaki
Preferred Agents
5 4 days ago by George Ganahl
Original post by Bob Shappell
Email Permissions & Reporting
4 4 days ago by Emily Kammerer
Prevent Skipping an Audio Prompt 2 4 days ago by Charaf Eddine Chemlal
Organization settings improvement
1 4 days ago by George Ganahl
Original post by Glenn leidecker
Idea: Ability to change the date format
16 4 days ago by Gordon Thomson
Original post by Will Bellerby
Setting and Getting Participant Data
3 5 days ago by Gordon Thomson
Original post by Ben Marthin
Call Flow Design Help
2 5 days ago by Gordon Thomson
Original post by Ben Marthin
SIP Option PING on Edge 8 5 days ago by Ricardo Macayo
Original post by Charaf Eddine Chemlal