Genesys Cloud - Main

 View Only

Discussion Thread View
  • 1.  Agent UI new messaging

    Posted 03-01-2024 04:00

    Good morning Could you please advise when the changes to this will take place please?


    #Implementation

    ------------------------------
    Bill Gleeson
    Connect Managed Services (UK) Limited
    ------------------------------


  • 2.  RE: Agent UI new messaging

    Posted 03-08-2024 22:20

    From what I see, we are looking at May 1.  I know beta should be out later this month.  Not sure if it is open or not.



    ------------------------------
    Robert Wakefield-Carl
    ttec Digital
    Sr. Director - Innovation Architects
    Robert.WC@ttecdigital.com
    https://www.ttecDigital.com
    https://RobertWC.Blogspot.com
    ------------------------------



  • 3.  RE: Agent UI new messaging

    Posted 03-09-2024 03:20
    Edited by Richard Chandler 03-09-2024 03:20

    The beta is open and I've applied for this.

    https://forms.office.com/pages/responsepage.aspx?id=nOZceM-Qx02ogurzEtHRXVd7DRJ9PRREvUSHymgNrPtUOU1aTVg1V0xFWUtQNUJWODRURUNPQVFCSC4u



    ------------------------------
    Richard Chandler
    Connect
    ------------------------------



Need Help finding something?

Check out the Genesys Knowledge Network - your all-in-one access point for Genesys resources