Hello,
Something strange happened, a couple of agents were removed from a queue but checking the logs, the user that removed them does not exist, and strangely was done at 3 a.m. which leads me to believe that was some kind of process.
![](https://higherlogicdownload.s3.amazonaws.com/GENESYS/MessageImages/ab9fbd7b0f9440d692cadaacf93123f4.png)
Trying to change the ID on the URL of and existing user returns an error:
![](https://higherlogicdownload.s3.amazonaws.com/GENESYS/MessageImages/307ded6342d84b56812e81de692fd5db.png)
Is there a way to find which user is this?
#PlatformAdministration------------------------------
Marco Silva
LEROY MERLIN SA
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