Genesys Cloud CX

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  • 1.  Architect Top bar format

    Top 25 Contributor
    Posted 11-27-2022 20:06
    I feel like I'm going mad, Architect didn't use to have a double lined spacing for the top bar did it? Especially not with some sitting on the top line and some extending to both
    It use to just be a single line right? This just looks messy.

    #ArchitectureandDesign
    #Unsure/Other

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    Anton Vroon
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  • 2.  RE: Architect Top bar format

    Posted 11-27-2022 21:47
    thats odd. I still see single line bar whether its an existing flow or creating a new one



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    Muhammad Zubair Awan
    Spark NZ Trading
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  • 3.  RE: Architect Top bar format

    Top 25 Contributor
    Posted 11-27-2022 22:01
    So you are saying I AM going mad... not again... :)

    Ok maybe its just the company device, and not Genesys UI itself. Will see if I can track down a different device or play with resolution settings.

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    Anton Vroon
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  • 4.  RE: Architect Top bar format

    Top 25 Contributor
    Posted 11-27-2022 22:05
    Ok seems to be only in Chrome, not Edge...
    Chrome version: Version 107.0.5304.88 (Official Build) (64-bit) if anyone else can compare?

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    Anton Vroon
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  • 5.  RE: Architect Top bar format

    Posted 11-27-2022 22:23
    Nope, I didn't mean that :)

    earlier I checked on Edge and Firefox and now tested on Chrome as well, my view is fine though my chrome version is different - Version 107.0.5304.122 (Official Build) (64-bit)

    Lets see if someone else can check/confirm, specially if they are on same Chrome version as yours. In the meanwhile have you tried Chrome incognito view, just in case


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    Muhammad Zubair Awan
    Spark NZ Trading
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  • 6.  RE: Architect Top bar format

    Top 25 Contributor
    Posted 11-27-2022 22:32
    Good call. Incognito does display correctly.

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    Anton Vroon
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  • 7.  RE: Architect Top bar format
    Best Answer

    Posted 11-28-2022 18:04
    Any chance you've got some Chrome extension like Tampermonkey or something running Anton?

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    Vaun McCarthy
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  • 8.  RE: Architect Top bar format

    Top 25 Contributor
    Posted 11-28-2022 19:09
    Yahyzee!

    Hmmm we do have an internal chrome extension plugin, and sure enough disabling it fixes the formatting.

    Will see if I can track anyone down this side. Thanks Vaun

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    Anton Vroon
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