The Genesys Quality Management team is pleased to announce that it is now recruiting candidates who are interested in using our new "send email notification" workflow block in Architect.  This feature allows users to send email notifications as part of a workflow.  To use this feature, access the Architect toolbox and you will see a new "Send" action.  Once expanded, select "Send Notification" and a new panel will appear asking you to fill in the required information.  This beta covers email notifications only, meaning we don't support sending other types of notifications such as SMS.  If you have any questions, please reply to this post.

 This beta starts July 5th!!

To apply, please fill out the registration form here

#QualityManagement 

#WEM

#BetaAnnouncement
#NowRecruiting

------------------------------
Michele Fisher
Genesys - Employees
WEM Product Management
------------------------------

Hi Michele,

May I know when this feature is targeted to be in GA?

Regards,

Keng

The Genesys Quality Management team is pleased to announce that it is now recruiting candidates who are interested in using our new "send email notification" workflow block in Architect.  This feature allows users to send email notifications as part of a workflow.  To use this feature, access the Architect toolbox and you will see a new "Send" action.  Once expanded, select "Send Notification" and a new panel will appear asking you to fill in the required information.  This beta covers email notifications only, meaning we don't support sending other types of notifications such as SMS.  If you have any questions, please reply to this post.

 This beta starts July 5th!!

To apply, please fill out the registration form here

#QualityManagement 

#WEM

#BetaAnnouncement
#NowRecruiting

------------------------------
Michele Fisher
Genesys - Employees
WEM Product Management
------------------------------

Hi Keng,

This is planned to be GA in mid-September (Sept 13th).

Thanks!

Michele

Hi Michele,

May I know when this feature is targeted to be in GA?

Regards,

Keng

The Genesys Quality Management team is pleased to announce that it is now recruiting candidates who are interested in using our new "send email notification" workflow block in Architect.  This feature allows users to send email notifications as part of a workflow.  To use this feature, access the Architect toolbox and you will see a new "Send" action.  Once expanded, select "Send Notification" and a new panel will appear asking you to fill in the required information.  This beta covers email notifications only, meaning we don't support sending other types of notifications such as SMS.  If you have any questions, please reply to this post.

 This beta starts July 5th!!

To apply, please fill out the registration form here

#QualityManagement 

#WEM

#BetaAnnouncement
#NowRecruiting

------------------------------
Michele Fisher
Genesys - Employees
WEM Product Management
------------------------------

The Genesys Quality Management team is pleased to announce that it is now recruiting candidates who are interested in using our new "send email notification" workflow block in Architect.  This feature allows users to send email notifications as part of a workflow.  To use this feature, access the Architect toolbox and you will see a new "Send" action.  Once expanded, select "Send Notification" and a new panel will appear asking you to fill in the required information.  This beta covers email notifications only, meaning we don't support sending other types of notifications such as SMS.  If you have any questions, please reply to this post.

 This beta starts July 5th!!

To apply, please fill out the registration form here

#QualityManagement 

#WEM

#BetaAnnouncement
#NowRecruiting

------------------------------
Michele Fisher
Genesys - Employees
WEM Product Management
------------------------------

Hi Michele,

The only limitation that we could see in resource centre is the 'maximum of 50 recipients'. 

Are there any limitations with regards to the total number of notification emails that can be sent with respect to a workflow/instance etc..?

Thanks and Regards,
Sriram L

The Genesys Quality Management team is pleased to announce that it is now recruiting candidates who are interested in using our new "send email notification" workflow block in Architect.  This feature allows users to send email notifications as part of a workflow.  To use this feature, access the Architect toolbox and you will see a new "Send" action.  Once expanded, select "Send Notification" and a new panel will appear asking you to fill in the required information.  This beta covers email notifications only, meaning we don't support sending other types of notifications such as SMS.  If you have any questions, please reply to this post.

 This beta starts July 5th!!

To apply, please fill out the registration form here

#QualityManagement 

#WEM

#BetaAnnouncement
#NowRecruiting

------------------------------
Michele Fisher
Genesys - Employees
WEM Product Management
------------------------------

The Genesys Quality Management team is pleased to announce that it is now recruiting candidates who are interested in using our new "send email notification" workflow block in Architect.  This feature allows users to send email notifications as part of a workflow.  To use this feature, access the Architect toolbox and you will see a new "Send" action.  Once expanded, select "Send Notification" and a new panel will appear asking you to fill in the required information.  This beta covers email notifications only, meaning we don't support sending other types of notifications such as SMS.  If you have any questions, please reply to this post.

 This beta starts July 5th!!

To apply, please fill out the registration form here

#QualityManagement 

#WEM

#BetaAnnouncement
#NowRecruiting

------------------------------
Michele Fisher
Genesys - Employees
WEM Product Management
------------------------------

Could you explain how this differs from the auto-reply action, in form and function, and use case scenarios for this and auto-reply and why one would be used over the other. Thanks

The Genesys Quality Management team is pleased to announce that it is now recruiting candidates who are interested in using our new "send email notification" workflow block in Architect.  This feature allows users to send email notifications as part of a workflow.  To use this feature, access the Architect toolbox and you will see a new "Send" action.  Once expanded, select "Send Notification" and a new panel will appear asking you to fill in the required information.  This beta covers email notifications only, meaning we don't support sending other types of notifications such as SMS.  If you have any questions, please reply to this post.

 This beta starts July 5th!!

To apply, please fill out the registration form here

#QualityManagement 

#WEM

#BetaAnnouncement
#NowRecruiting

------------------------------
Michele Fisher
Genesys - Employees
WEM Product Management
------------------------------

The Genesys Quality Management team is pleased to announce that it is now recruiting candidates who are interested in using our new "send email notification" workflow block in Architect.  This feature allows users to send email notifications as part of a workflow.  To use this feature, access the Architect toolbox and you will see a new "Send" action.  Once expanded, select "Send Notification" and a new panel will appear asking you to fill in the required information.  This beta covers email notifications only, meaning we don't support sending other types of notifications such as SMS.  If you have any questions, please reply to this post.

 This beta starts July 5th!!

To apply, please fill out the registration form here

#QualityManagement 

#WEM

#BetaAnnouncement
#NowRecruiting

------------------------------
Michele Fisher
Genesys - Employees
WEM Product Management
------------------------------

Is this email notification only linked to QA things or will we also have it for when certain activity codes are added to a schedule, such as Time Off?  

The Genesys Quality Management team is pleased to announce that it is now recruiting candidates who are interested in using our new "send email notification" workflow block in Architect.  This feature allows users to send email notifications as part of a workflow.  To use this feature, access the Architect toolbox and you will see a new "Send" action.  Once expanded, select "Send Notification" and a new panel will appear asking you to fill in the required information.  This beta covers email notifications only, meaning we don't support sending other types of notifications such as SMS.  If you have any questions, please reply to this post.

 This beta starts July 5th!!

To apply, please fill out the registration form here

#QualityManagement 

#WEM

#BetaAnnouncement
#NowRecruiting

------------------------------
Michele Fisher
Genesys - Employees
WEM Product Management
------------------------------

Is this email notification only linked to QA things or will we also have it for when certain activity codes are added to a schedule, such as Time Off?  

The Genesys Quality Management team is pleased to announce that it is now recruiting candidates who are interested in using our new "send email notification" workflow block in Architect.  This feature allows users to send email notifications as part of a workflow.  To use this feature, access the Architect toolbox and you will see a new "Send" action.  Once expanded, select "Send Notification" and a new panel will appear asking you to fill in the required information.  This beta covers email notifications only, meaning we don't support sending other types of notifications such as SMS.  If you have any questions, please reply to this post.

 This beta starts July 5th!!

To apply, please fill out the registration form here

#QualityManagement 

#WEM

#BetaAnnouncement
#NowRecruiting

------------------------------
Michele Fisher
Genesys - Employees
WEM Product Management
------------------------------

Hi Gina,

There is n number of topics available for WFM related, found one related to TimeOff.

Posting below FYR.

Is this email notification only linked to QA things or will we also have it for when certain activity codes are added to a schedule, such as Time Off?  

The Genesys Quality Management team is pleased to announce that it is now recruiting candidates who are interested in using our new "send email notification" workflow block in Architect.  This feature allows users to send email notifications as part of a workflow.  To use this feature, access the Architect toolbox and you will see a new "Send" action.  Once expanded, select "Send Notification" and a new panel will appear asking you to fill in the required information.  This beta covers email notifications only, meaning we don't support sending other types of notifications such as SMS.  If you have any questions, please reply to this post.

 This beta starts July 5th!!

To apply, please fill out the registration form here

#QualityManagement 

#WEM

#BetaAnnouncement
#NowRecruiting

------------------------------
Michele Fisher
Genesys - Employees
WEM Product Management
------------------------------