Genesys Cloud - Main

 View Only

Sign Up

  Thread closed by the administrator, not accepting new replies.

  • 1.  Bulk upload multiple user prompts in Architect

    Posted 02-19-2024 22:10
    Edited by Aparna Peri 02-19-2024 22:36
    No replies, thread closed.

    Hi,

    Is there a way to upload multiple audio files(user prompts) at the same time in Architect in Genesys cloud?


    #Routing(ACD/IVR)

    ------------------------------
    Aparna Peri

    ------------------------------



  • 2.  RE: Bulk upload multiple user prompts in Architect
    Best Answer

    Posted 02-19-2024 22:57
    No replies, thread closed.

    There sure is.

    https://help.mypurecloud.com/articles/perform-bulk-import-prompts/



    ------------------------------
    Anton Vroon
    ------------------------------



  • 3.  RE: Bulk upload multiple user prompts in Architect

    Posted 02-19-2024 23:36
    No replies, thread closed.

    Thanks heaps @Anton Vroon , that was very helpful :)



    ------------------------------
    Aparna
    ------------------------------

    Original Message


Related Content