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  • 1.  Bulk upload multiple user prompts in Architect

    Posted 02-19-2024 22:10
    Edited by Aparna Peri 02-19-2024 22:36

    Hi,

    Is there a way to upload multiple audio files(user prompts) at the same time in Architect in Genesys cloud?


    #Routing(ACD/IVR)

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    Aparna Peri

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  • 2.  RE: Bulk upload multiple user prompts in Architect

    Top 25 Contributor
    Posted 02-19-2024 22:57

    There sure is.

    https://help.mypurecloud.com/articles/perform-bulk-import-prompts/



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    Anton Vroon
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  • 3.  RE: Bulk upload multiple user prompts in Architect

    Posted 02-19-2024 23:36

    Thanks heaps @Anton Vroon , that was very helpful :)



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    Aparna
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