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This is probably a really basic question - but can anyone tell me how I can actually get to this view please?The documentation describes the view well but doesn't tell me how to get to it. e.g. is it from Outbound Campaigns - if so, where/how?
Here is the article: Campaign Interactions Detail view - Genesys Cloud Resource Center (mypurecloud.com)
Essentially, you have an Interactions Tab in the Campaign Performance report when you click into a single campaign. Then you add the columns you need to that listing of the interactions.
Ah, that's the article I was missing! Thanks, Robert :-)
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