Genesys Engage on-premises

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  • 1.  Composer record block

    Posted 03-11-2023 09:17

    How to get the play application  block audio file saved on primary and backup composer deployed servers  ?

    Its only creating audio file on one server as using relative path to create the file . 



    Shankar Sanaka
    NiSource Corporate Services Company

  • 2.  RE: Composer record block

    Posted 03-13-2023 11:52

    Your "Composer Servers" are actually or IIS or Tomcat servers, WAS servers. Unless you create some sort of file replication in the OS there is no way for the Web Application to copy a file. How would it know you have 2, 3, 4, 10 servers in a cluster?

    Jorge Bellido
    Interaxa Brasil Tecnologia e Informatica Ltda

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