Genesys Cloud CX

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  • 1.  Customer Hardware Solution Edge OS Version

    Posted 11-29-2022 07:02
    HI

    We want deploy Customer Hardware Solution Edge, but I cannot find what OS version will be deploy at that EDGE, and for the Hardware does it have to be exactly the same like in this document = > Bill of materials for the Customer Hardware Solution - Large - Genesys Cloud Resource Center
    Genesys Cloud Resource Center remove preview
    Bill of materials for the Customer Hardware Solution - Large - Genesys Cloud Resource Center
    To build your Customer Hardware Solution - Large Edge device, you need to work with your preferred hardware vendor to acquire the exact hardware components identified here by Product Number. Some parts are required and some are optional.
    View this on Genesys Cloud Resource Center >


    please advise


    Thanks

    Husein
    #Implementation

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    Husein Nasution
    PT Solusi Tiga Selaras
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  • 2.  RE: Customer Hardware Solution Edge OS Version

    Posted 12-01-2022 17:28
    It uses a hardened version of Linux if I remember.  That is part of the software solution they provide.

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    Robert Wakefield-Carl
    Avtex Solutions, LLC
    Contact Center Innovation Architect
    https://www.Avtex.com
    https://RobertWC.Blogspot.com
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