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We keep getting this error any help would be good. I am new to the Genesys pure connect world the CIC servers are still inhouse.
ErrorCode: error.ir.server.copyFileDescription: Error copying archive file to IRContentSvc_CICREM2_CIC1.xxxxxx.AC.NZ_1404.Hostname: TUR-CIC1Function: on_archive_export_to_errorFile(Line): //eic/2019r4_p14/products/eic/src/recorder/irserver/IRContentSvcAPI.cpp#1(3983)Parameters: 'contentServerId' => "IRContentSvc_CICREM2_TUR-CIC1.xxxxx.AC.NZ_1404"Nested: ErrorCode: error.notifier.operation.timeout Description: Operation timed out Hostname: TUR-CIC1 Function: XicResultContext::OnAsyncResponseTimeout File(Line): $Id(187) Parameters:
[Context Attribute 'Recording ID']: 69eb2e13-b240-d0c4-873d-c8e8903f0001
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