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  • 1.  DID Not Reassigned to New user

    Posted 08-04-2022 11:19
    Hi All

    Not sure if anyone encountered this issue, a DID was reassigned to a new User however it rings to the previous user.  Add the DID to the New Users profile and removed it from the previous User profile, issue persist.
    #Unsure/Other

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    Claudette Reid
    Financial Debt Recovery Limited
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  • 2.  RE: DID Not Reassigned to New user

    Posted 08-05-2022 09:19
    Did you remap the DID in the DID/DNIS assignments in Phone Number Configuration?



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    Greg Hanson
    Avtex Solutions, LLC
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