Download the CLI from the developer center here: Platform API CLI (genesys.cloud)
Then you can use "gc users get [GUI]" to get that user's information.
gc users get 775e8dd0-80a2-43bb-8596-8ec48e1d9c54
Would give you this and more:
{
"id": "775e8dd0-80a2-43bb-8596-8ec48e1d9c54",
"name": "Bill Klomes",
"division": {
"id": "9cb31c55-a498-4bbe-a844-34a813d9b906",
"name": "",
"selfUri": "/api/v2/authorization/divisions/9cb31c55-a498-4bbe-a844-34a813d9b906"
},
------------------------------
Robert Wakefield-Carl
ttec Digital
Sr. Director - Innovation Architects
Robert.WC@ttecdigital.comhttps://www.ttecDigital.comhttps://RobertWC.Blogspot.com------------------------------
Original Message:
Sent: 04-06-2023 09:29
From: Furkan Arslanhan
Subject: Edit Entity Auditviewer
I have noticed the following in the audit viewer.
Under the header Entity, instead of the name of the agent, it gives a long GUID. Is there a way I can change this to the name of the agent, so it's easier to detect which agent it is, instead of searching it by hand?
I have read somewhere about using a PowerShell script and using queries to find out which agent it is, but haven't encountered a solution to this issue.
Is there a guide to make this happen?
#Reporting/Analytics
------------------------------
Furkan Arslanhan
Frontline Solutions B.V.
------------------------------