Genesys Cloud CX

 View Only
Discussion Thread View

Embedding Genesys Predictive Engagement (GPE) widget into an AppFoundry Premium App

  • 1.  Embedding Genesys Predictive Engagement (GPE) widget into an AppFoundry Premium App

    Posted 07-01-2022 15:39
    We wanted to know if it's now possible to embed the GPE "Customer Journey" widget into our CRM system? It would look something like:

    I am looking for examples or documentation on how to achieve this, but haven't found anything.
    #DigitalChannels
    #Integrations
    #Omni-ChannelDesktop/UserInterface

    ------------------------------
    Maksim Gill
    Eccentex, Inc.
    ------------------------------