Want to win a free prize!?

Did you know that by completing Beyond learning courses, you're eligible for a chance to win a prize? Share the highlights from your learning journey with your peers in the community to be entered for a chance to win!

To enter in this contest, answer the questions below by replying to this thread:

1. What is your role?
2. Which Beyond course(s) have you found most valuable for your role?
3. What was your biggest takeaway? Or what was the most valuable thing you learned?
4. Have you completed any certifications? And if so, which one(s)?

Check out the prize wall to view the available prizes including: up to $100 for NFLShop.com, apparel items, a fire pit, air fryer, and more!

Contest Rules:

1. Contest runs from Thursday November 10th, 2022 to Thursday December 8th, 2022.
2. Your post must include a valid answer for each question.
3. Your post must be in the appropriate contest thread for your respective role. 
4. Maximum of one entry per subscriber (i.e., only one post will be counted even if you post in multiple threads).
5. First person to answer this question in their reply wins a Genesys apparel item: How long have you been a Genesys customer?

Want to win a free prize!?

Did you know that by completing Beyond learning courses, you're eligible for a chance to win a prize? Share the highlights from your learning journey with your peers in the community to be entered for a chance to win!

To enter in this contest, answer the questions below by replying to this thread:

1. What is your role?
2. Which Beyond course(s) have you found most valuable for your role?
3. What was your biggest takeaway? Or what was the most valuable thing you learned?
4. Have you completed any certifications? And if so, which one(s)?

Check out the prize wall to view the available prizes including: up to $100 for NFLShop.com, apparel items, a fire pit, air fryer, and more!

Contest Rules:

1. Contest runs from Thursday November 10th, 2022 to Thursday December 8th, 2022.
2. Your post must include a valid answer for each question.
3. Your post must be in the appropriate contest thread for your respective role. 
4. Maximum of one entry per subscriber (i.e., only one post will be counted even if you post in multiple threads).
5. First person to answer this question in their reply wins a Genesys apparel item: How long have you been a Genesys customer?

1. What is your role?I'm a developer who primarily maintains our IVR. 
2. Which Beyond course(s) have you found most valuable for your role?Genesys Cloud CX: API. I've had to do a lot of in-depth work using the APIs, so I am so glad that there is plenty of documentation and this course. 
3. What was your biggest takeaway? Or what was the most valuable thing you learned?I think that having been able to go through the courses for the customer service agents has helped me to understand their tools. It helped me to help them. 
4. Have you completed any certifications? And if so, which one(s)?Yes! I completed the Genesys Cloud Certified Developer.

Want to win a free prize!?

Did you know that by completing Beyond learning courses, you're eligible for a chance to win a prize? Share the highlights from your learning journey with your peers in the community to be entered for a chance to win!

To enter in this contest, answer the questions below by replying to this thread:

1. What is your role?
2. Which Beyond course(s) have you found most valuable for your role?
3. What was your biggest takeaway? Or what was the most valuable thing you learned?
4. Have you completed any certifications? And if so, which one(s)?

Check out the prize wall to view the available prizes including: up to $100 for NFLShop.com, apparel items, a fire pit, air fryer, and more!

Contest Rules:

1. Contest runs from Thursday November 10th, 2022 to Thursday December 8th, 2022.
2. Your post must include a valid answer for each question.
3. Your post must be in the appropriate contest thread for your respective role. 
4. Maximum of one entry per subscriber (i.e., only one post will be counted even if you post in multiple threads).
5. First person to answer this question in their reply wins a Genesys apparel item: How long have you been a Genesys customer?

Want to win a free prize!?

Did you know that by completing Beyond learning courses, you're eligible for a chance to win a prize? Share the highlights from your learning journey with your peers in the community to be entered for a chance to win!

To enter in this contest, answer the questions below by replying to this thread:

1. What is your role?
2. Which Beyond course(s) have you found most valuable for your role?
3. What was your biggest takeaway? Or what was the most valuable thing you learned?
4. Have you completed any certifications? And if so, which one(s)?

Check out the prize wall to view the available prizes including: up to $100 for NFLShop.com, apparel items, a fire pit, air fryer, and more!

Contest Rules:

1. Contest runs from Thursday November 10th, 2022 to Thursday December 8th, 2022.
2. Your post must include a valid answer for each question.
3. Your post must be in the appropriate contest thread for your respective role. 
4. Maximum of one entry per subscriber (i.e., only one post will be counted even if you post in multiple threads).
5. First person to answer this question in their reply wins a Genesys apparel item: How long have you been a Genesys customer?

1. What is your role?
   Genesys cloud Engineer
2. Which Beyond course(s) have you found most valuable for your role?
   Each and every course. i learnt about GC from Beyond Portal. Most important courses which i found helping me in my career are Genesys Architect specialist and API Developer
3. What was your biggest takeaway? Or what was the most valuable thing you learned?
   I would Say API Dev is one of the most prominent courses in Beyond portal. as this course gave me more insights abouts the API development and usage in Architect. Its valuable because as I'm not from a coding background still the course is very well simplified so that everyone can understand easily and get hands on experience,
4. Have you completed any certifications? And if so, which one(s)?
   Yes, I have completed
   GCP - Genesys cloud professional
   GCP - Architect specialist
   GCD - Genesys Cloud Developer

Want to win a free prize!?

Did you know that by completing Beyond learning courses, you're eligible for a chance to win a prize? Share the highlights from your learning journey with your peers in the community to be entered for a chance to win!

To enter in this contest, answer the questions below by replying to this thread:

1. What is your role?
2. Which Beyond course(s) have you found most valuable for your role?
3. What was your biggest takeaway? Or what was the most valuable thing you learned?
4. Have you completed any certifications? And if so, which one(s)?

Check out the prize wall to view the available prizes including: up to $100 for NFLShop.com, apparel items, a fire pit, air fryer, and more!

Contest Rules:

1. Contest runs from Thursday November 10th, 2022 to Thursday December 8th, 2022.
2. Your post must include a valid answer for each question.
3. Your post must be in the appropriate contest thread for your respective role. 
4. Maximum of one entry per subscriber (i.e., only one post will be counted even if you post in multiple threads).
5. First person to answer this question in their reply wins a Genesys apparel item: How long have you been a Genesys customer?

Want to win a free prize!?

Did you know that by completing Beyond learning courses, you're eligible for a chance to win a prize? Share the highlights from your learning journey with your peers in the community to be entered for a chance to win!

To enter in this contest, answer the questions below by replying to this thread:

1. What is your role?
2. Which Beyond course(s) have you found most valuable for your role?
3. What was your biggest takeaway? Or what was the most valuable thing you learned?
4. Have you completed any certifications? And if so, which one(s)?

Check out the prize wall to view the available prizes including: up to $100 for NFLShop.com, apparel items, a fire pit, air fryer, and more!

Contest Rules:

1. Contest runs from Thursday November 10th, 2022 to Thursday December 8th, 2022.
2. Your post must include a valid answer for each question.
3. Your post must be in the appropriate contest thread for your respective role. 
4. Maximum of one entry per subscriber (i.e., only one post will be counted even if you post in multiple threads).
5. First person to answer this question in their reply wins a Genesys apparel item: How long have you been a Genesys customer?

Want to win a free prize!?

Did you know that by completing Beyond learning courses, you're eligible for a chance to win a prize? Share the highlights from your learning journey with your peers in the community to be entered for a chance to win!

To enter in this contest, answer the questions below by replying to this thread:

1. What is your role?
2. Which Beyond course(s) have you found most valuable for your role?
3. What was your biggest takeaway? Or what was the most valuable thing you learned?
4. Have you completed any certifications? And if so, which one(s)?

Check out the prize wall to view the available prizes including: up to $100 for NFLShop.com, apparel items, a fire pit, air fryer, and more!

Contest Rules:

1. Contest runs from Thursday November 10th, 2022 to Thursday December 8th, 2022.
2. Your post must include a valid answer for each question.
3. Your post must be in the appropriate contest thread for your respective role. 
4. Maximum of one entry per subscriber (i.e., only one post will be counted even if you post in multiple threads).
5. First person to answer this question in their reply wins a Genesys apparel item: How long have you been a Genesys customer?

1. What is your role?
   1. System Analyst
2. Which Beyond course(s) have you found most valuable for your role?
   1. Genesys Framework Routing & Reporting 8.5 Administration
3. What was your biggest takeaway? Or what was the most valuable thing you learned?
   1. Understanding what each component of the framework is responsible for and how they interact with the other components.
4. Have you completed any certifications? And if so, which one(s)?
   1. Yes,  Inbound Voice 8.5 Consultant
5. First person to answer this question in their reply wins a Genesys apparel item: How long have you been a Genesys customer?
   
   1. We have been a Genesys customer for on premise for many years (at least 10)

Want to win a free prize!?

Did you know that by completing Beyond learning courses, you're eligible for a chance to win a prize? Share the highlights from your learning journey with your peers in the community to be entered for a chance to win!

To enter in this contest, answer the questions below by replying to this thread:

1. What is your role?
2. Which Beyond course(s) have you found most valuable for your role?
3. What was your biggest takeaway? Or what was the most valuable thing you learned?
4. Have you completed any certifications? And if so, which one(s)?

Check out the prize wall to view the available prizes including: up to $100 for NFLShop.com, apparel items, a fire pit, air fryer, and more!

Contest Rules:

1. Contest runs from Thursday November 10th, 2022 to Thursday December 8th, 2022.
2. Your post must include a valid answer for each question.
3. Your post must be in the appropriate contest thread for your respective role. 
4. Maximum of one entry per subscriber (i.e., only one post will be counted even if you post in multiple threads).
5. First person to answer this question in their reply wins a Genesys apparel item: How long have you been a Genesys customer?

Want to win a free prize!?

Did you know that by completing Beyond learning courses, you're eligible for a chance to win a prize? Share the highlights from your learning journey with your peers in the community to be entered for a chance to win!

To enter in this contest, answer the questions below by replying to this thread:

1. What is your role?
2. Which Beyond course(s) have you found most valuable for your role?
3. What was your biggest takeaway? Or what was the most valuable thing you learned?
4. Have you completed any certifications? And if so, which one(s)?

Check out the prize wall to view the available prizes including: up to $100 for NFLShop.com, apparel items, a fire pit, air fryer, and more!

Contest Rules:

1. Contest runs from Thursday November 10th, 2022 to Thursday December 8th, 2022.
2. Your post must include a valid answer for each question.
3. Your post must be in the appropriate contest thread for your respective role. 
4. Maximum of one entry per subscriber (i.e., only one post will be counted even if you post in multiple threads).
5. First person to answer this question in their reply wins a Genesys apparel item: How long have you been a Genesys customer?

Want to win a free prize!?

Did you know that by completing Beyond learning courses, you're eligible for a chance to win a prize? Share the highlights from your learning journey with your peers in the community to be entered for a chance to win!

To enter in this contest, answer the questions below by replying to this thread:

1. What is your role?
2. Which Beyond course(s) have you found most valuable for your role?
3. What was your biggest takeaway? Or what was the most valuable thing you learned?
4. Have you completed any certifications? And if so, which one(s)?

Check out the prize wall to view the available prizes including: up to $100 for NFLShop.com, apparel items, a fire pit, air fryer, and more!

Contest Rules:

1. Contest runs from Thursday November 10th, 2022 to Thursday December 8th, 2022.
2. Your post must include a valid answer for each question.
3. Your post must be in the appropriate contest thread for your respective role. 
4. Maximum of one entry per subscriber (i.e., only one post will be counted even if you post in multiple threads).
5. First person to answer this question in their reply wins a Genesys apparel item: How long have you been a Genesys customer?

Want to win a free prize!?

Did you know that by completing Beyond learning courses, you're eligible for a chance to win a prize? Share the highlights from your learning journey with your peers in the community to be entered for a chance to win!

To enter in this contest, answer the questions below by replying to this thread:

1. What is your role?
2. Which Beyond course(s) have you found most valuable for your role?
3. What was your biggest takeaway? Or what was the most valuable thing you learned?
4. Have you completed any certifications? And if so, which one(s)?

Check out the prize wall to view the available prizes including: up to $100 for NFLShop.com, apparel items, a fire pit, air fryer, and more!

Contest Rules:

1. Contest runs from Thursday November 10th, 2022 to Thursday December 8th, 2022.
2. Your post must include a valid answer for each question.
3. Your post must be in the appropriate contest thread for your respective role. 
4. Maximum of one entry per subscriber (i.e., only one post will be counted even if you post in multiple threads).
5. First person to answer this question in their reply wins a Genesys apparel item: How long have you been a Genesys customer?