Genesys Engage on-premises

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  • 1.  ESDK getting services

    Posted 08-14-2023 07:34


    searching through my favorites I have found this link: ESDK Getting Services - Genesys Documentation (

    It looks like it is not working anymore. Does anyone know where to get this information?

    Thank you in advance.


    Ricardo Sosa
    PlusNet Solutions, S.L.

  • 2.  RE: ESDK getting services

    Posted 08-15-2023 20:58

    Seems that it reached its end of support. Also @Jim Crespino can clarify more



  • 3.  RE: ESDK getting services

    Posted 08-17-2023 13:36

    All of the Genesys Engage On-premise documentation is located here:

    I believe the Enterprise SDK was used for building integrations to Workspace Desktop Edition, and those docs are here:

    I hope that helps.

    Jim Crespino
    Senior Director, Developer Evangelism

  • 4.  RE: ESDK getting services

    Posted 08-21-2023 05:18

    Thank you very much Jim.

    We already have searched through the web you send us, but we could not find that specific web page that I was asking for. 

    It might get lost in the migration... If you know something else, please tell me. If not, thank you anyway.


    Ricardo Sosa
    PlusNet Solutions, S.L.

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