Hi Community,

I am attempting to use the Bot Exit Reason to make routing decisions when there is a system error. However, there are many different Exit Reasons. I am using a Switch to attempt to pick the string that contains Error. What function can I use to get Error out of the string and evaluate as true? I have tried Contains and FindString but not getting anywhere. Thanks. 

#expression

#ArchitectEmailFlow

#Architect

Hey Matt

The Exit Reason values for errors start with "Error." so try following expression

Substring(<insertExitReasonVariable>, 0, 5) == "Error"

Hi Community,

I am attempting to use the Bot Exit Reason to make routing decisions when there is a system error. However, there are many different Exit Reasons. I am using a Switch to attempt to pick the string that contains Error. What function can I use to get Error out of the string and evaluate as true? I have tried Contains and FindString but not getting anywhere. Thanks. 

#expression

#ArchitectEmailFlow

#Architect