Thanks Vaun,
So basic but have to start with basics right :)
I will give that a try. I believe it is a string variable type.
Connie
------------------------------
Connie Thomas
Co-operators CGIC
------------------------------
Original Message:
Sent: 11-24-2023 16:35
From: Vaun McCarthy
Subject: Expression in call flow
It might depend if that Flow.Queue is a string or a queue variable type. You could probably just do:
Flow.Queue + "_VM"
Or if it's a queue variable:
ToString(FlowQueue) + "_VM"
------------------------------
Vaun McCarthy
Original Message:
Sent: 11-24-2023 15:29
From: Connie Thomas
Subject: Expression in call flow
Hi,
I am wanting to take a queue name, which is stored in a variable, and append _VM to it. I have tried using REPLACE and APPEND but am having no luck. I am not a programmer, so am probably being too simplistic with what I have been doing.
Below is the APPEND statement I tried in Update Data. It results in just the _VM part, so I am not sure how to tell Architect to use the value stored in the variable. I have tried playing with it and trying different expressions / functions but no luck.
Append(Flow.Queue,"_VM")
Any suggestions would be greatly appreciated!
Thanks,
Connie
#Routing(ACD/IVR)
------------------------------
Connie Thomas
Co-operators CGIC
------------------------------