Genesys Cloud - Main

 View Only

Discussion Thread View

  • 1.  File encryption

    Posted 05-20-2024 16:17 
    Any application that encrypts files through Email and once it reaches the client and wants to open the file, request a password

    #Omni-ChannelDesktop/UserInterface

    ------------------------------
    Hugo Vargas
    Nekotec Tecnologia, S.A. de C.V.
    ------------------------------


  • 2.  RE: File encryption
    Best Answer

    Posted 06-21-2024 23:02

    Not possible at present unless you use a 3rd-party SMPT server that will encrypt emails on the outbound.  https://help.mypurecloud.com/articles/about-the-custom-smtp-server-integration-for-outbound-emails/

    There are some ideas out there and Genesys is working on some sort of standard integration.  



    ------------------------------
    Robert Wakefield-Carl
    ttec Digital
    Sr. Director - Innovation Architects
    Robert.WC@ttecdigital.com
    https://www.ttecDigital.com
    https://RobertWC.Blogspot.com
    ------------------------------

    Original Message


Need Help finding something?

Check out the Genesys Knowledge Network - your all-in-one access point for Genesys resources