Hello team,

Wondering if anyone experiences the same like me as below with conversation auto start set to ON.

If a customer tries to resume the conversation within 72 hours by typing "hi" in the messenger, the first ask for slot question just end up being ignored, and "hi" becomes allocated to the variable under the slot result. The digital bot flow moves on straight to the next ask for slot question. 

Any workaround for scenario like this would be much appreciated. 

Thank you.

Kind regards,
Cin Cin

Hi Cincin

Can you please throw a quick screenshot of how your messaging flow looks between start and it calling the bot flow and how the bot flow looks for the first and second ask slot positions?  Is it possible you have something checking if that first slot already has a value?