Good evening Community,
I am in the process of setting up email signatures for all agents via the canned responses, and we are not seeing the "footer" option to choose. We are in the FedRAMP environment, and I have admin permissions. I do have a case open, but was just curious if anyone has seen this before. I did follow the instructions located here, but no luck. Step 7 is where we cannot progress.
![](https://higherlogicdownload.s3.amazonaws.com/GENESYS/MessageImages/78832aa21694471e9bb82b884833f846.png)
Thanks for the assistance in advance!
#Outbound#SystemAdministration------------------------------
Kevin Rowe
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