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Tracee, go to the Catalog link in our Beyond website and use the first two filters on the left to get to the exam prep courses. Click on Genesys Product & select Genesys Cloud CX. Click Instruction Type and choose Certification Exam. Apply those 2 filters and the Cloud exam prep courses will populate. The exam you want is at the bottom of this page, Exam - Genesys Cloud Certified Professional - Contact Center Admin. Click the orange button in the top blue section and that should walk you through the enrollment process to begin prepping for your Admin Exam. Hope that helps.
Let me know if you want help regarding the Certification process and what to do through the Beyond website. I provide online demos and discussions weekly with students either in groups or individually. I can just send a quick e-vite and we can look at the options related to the Cert process.
Happy to help out,
Premier Education Success Manager
M +1-513-718-7623 U.S.A.
Certified Customer Success Manager-Level 2
That works, Tracee and have a great and safe trip!
Kathiravan, if you will send me an email (email@example.com), I will gladly send you the information that I do have.Thanks,
Hello Kathiravan - I'm with the Beyond team and have asked our Education advisor to reach out to you today.If you have any questions, don't hesitate to contact firstname.lastname@example.org!Best,<o:p></o:p>
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