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I stumbled on this post and though it may be interesting for you to check out our mobile app where we managed to "squeeze in" all Genesys Cloud including WebRTC support. WEM Optimizer is also on AppFoundry and you can check out the latest here https://wemoptimizer.com
Let us know what other features you like to see in a mobile app, we do already include a few unique and advanced features overcoming serious challenges of managing small screen real estate on mobile devices, yet we got it all covered, from WebRTC to gamifiaction, WEM , real time and historical reporting as well as alerts and plenty of customization capabilities as well.
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Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service℠, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty.