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Hi Brian,Users are using the Genesys Desktop Application Win32 client.in the scenarios we've investigated, we'll get a blue circle spinning in the center of the desktop applicationThen the blue circle will stop spinning.Genesys app will flash, disappear, then reappear showing the reloading as shown in my screen capture.The user will then be brought back to their profile page and have to navigate back to the place where the application 'crashed', 'reloaded' or 'became unstable'. Which ever term you would like to use.I do not see any application event logs for Genesys when this occurs (Windows).
Moving from a Queue Activity detail to another Queue Activity Detail
Architect / Prompts and going back to Queue Activity Detail (also received "user no longer has permissions for workspace"
Looking thru pages of interactions and selecting one
Does not happen every single time in these scenarios.
Edit - Nevermind, just re-read your comments properly and you mentioned there were no windows events.Cheers,------------------------------
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