Genesys Cloud CX

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  • 1.  How to Check the URL is Found Or Not in the Architect Inbound Flow

    Posted 12-06-2022 09:44
    Hi All,

    Hope all are doing Good. I am not able to get any built-in Functions for Check URL, Whether is Valid URL(Found / 200 OK) or Not.  it is Possible via Custom Data Actions or Web Service Data Actions but I need a solution for that without Custom API or Custom Data Actions. Please help me on that implementation and also share any possibility like achieve via own custom function or Genesys Cloud built-in API Call.


    #ArchitectureandDesign
    #Implementation
    #Integrations
    #Unsure/Other

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    Shenbagamoorthy B
    Pointel
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  • 2.  RE: How to Check the URL is Found Or Not in the Architect Inbound Flow

    GENESYS
    Posted 12-06-2022 09:57
    Architect does not have any functions for that.  You can use the string functions (Contains, Left, Right, FindString, SubString, Split, etc) to do your own validation to decide if it looks like a URL.  If you want to verify it works (it returns a 200 OK), you're going to have to use a data action.

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    Melissa Bailey
    Genesys - Employees
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  • 3.  RE: How to Check the URL is Found Or Not in the Architect Inbound Flow

    Posted 12-15-2022 06:34
    Thanks All.

    I have achieved via Custom Data action.


    Thank you so much for helping me.



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    Shenbagamoorthy B
    Pointel
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  • 4.  RE: How to Check the URL is Found Or Not in the Architect Inbound Flow

    Posted 12-06-2022 17:53
    Unfortunately, the only way I can think of to do this would be to make the call with a Data Action and see if it fails. May I ask why you are not able to do it that way?

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    Paul Simpson
    Eventus Solutions Group
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