Hi,
Hope everyone is doing well.
We have built our custom logic to increment the priority, while they are in queue (in-queue flow). But observing the below issues;
Beginning of in-queue flow GetCurrentDateTimeUtc() method returned 2024-04-18T15:29:09.727Z as date & time and after a minute (execution of few blocks / objects) when we retrieve GetCurrentDateTimeUtc() then also returned 2024-04-18T15:29:10.291Z as date & Time. If you see the difference it is just few milliseconds (approx. 500 ms) but actually a minute was crossed. Do any one know why?
Regards,
Lakshmanakumar Krishnasamy
#Routing(ACD/IVR)------------------------------
Lakshmanakumar Krishnasamy
Infosys Limited
------------------------------