A place to ask questions, connect with others, and stay in the know
ran into an issue with message drop where the account reference number for example 1110 reads one thousand one hundred and ten, let me know if there's a fix. Thanks.
Choose speak each digit or speak each character as the format (depending on whether the variable is an integer or string)
ToCommunication(ToString(Split(ToString(Flow.CustomerClaimNumber), ""), " ")),
Or another where each part is converted to a string and then there's an overall ToCommunication function call for any returned string:
ToString(Split(ToString(Flow.CustomerClaimNumber), ""), " "),
Check out the Genesys Knowledge Network - your all-in-one access point for Genesys resources
Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service℠, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty.