Genesys Cloud - Main

 View Only

Discussion Thread View

  • 1.  I want to update some items in the contact list form.

    Posted 11-30-2023 22:31 
    By using the script's contact list form, you will be able to update the contact list during a call, but I think all items will be updated.
Is the only way to update some items the only way to do so is to use the API?
Please let me know if there is a way.

    #Outbound

    ------------------------------
    Akihiko Suzuki
    NEC Corporation
    ------------------------------


  • 2.  RE: I want to update some items in the contact list form.

    Posted 12-03-2023 21:00

    Was self resolved.
    I found out that all I have to do is enter a value for the Outbound.column name and update the contact list.



    ------------------------------
    Akihiko Suzuki
    NEC Corporation
    ------------------------------

    Original Message


Need Help finding something?

Check out the Genesys Knowledge Network - your all-in-one access point for Genesys resources