Genesys Cloud CX

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Knowledge V2 - Embedded Videos

  • 1.  Knowledge V2 - Embedded Videos

    Posted 8 days ago
    Hello,

    I am using the new Knowledge Workspace to surface a video back to a customer. However, I have no control of the size of the video. Will we ever have access to the html for this object so we can control that, like we do with embedded objects in a canned response, for example?


    #knowlodgeWorkbenchV2​​
    #DigitalChannels

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    Peter Stoltenberg
    TTEC Digital, LLC fka Avtex Solutions, LLC
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