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Hi all, I'm Ginger Alford: weekend drag racer, proud Mom and dedicated 5-year Genesys Employee.
As a Program Manager for Multicloud CX in Product Strategy & Operations, I can't wait to share some exciting activities and contests that are going to get you pumped for being in this fun community.
To show I'm not messing around, I'm giving a super cool prize away from the Community Prize Wall to one of you lucky members who introduces yourself to me and answers this question: What would you like to see in the Genesys Engage on-premises Community before 2022 ends?
You have until September 23rd so don't delay, and I'll randomly choose the winner.Can't wait to meet you and good luck!
To show I'm not messing around, I'm giving a super cool prize away from the Community Prize Wall to one of you lucky members who introduces yourself to me and answers this question:What would you like to see in the Genesys Engage on-premises Community before 2022 ends?
Hello Ginger, Technical features focus as a start on the features differences and capabilities between Mutlicloud On-prem and Purge Engage Cloud, that's what's at the top of my mind right now.I believe Beyond team can help more also in that to create sophisticated questions.
Check out the Genesys Knowledge Network - your all-in-one access point for Genesys resources
Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.