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  • 1.  Outbound Campaign Recycled Customers.

    Posted 05-21-2024 03:36

    Dear,

    Is there a way to identify outbound recycled records in campaign and interaction reports as well?


    #Outbound
    #Reporting/Analytics

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    Karthi Elumalai
    Servion Global Solutions Inc.
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  • 2.  RE: Outbound Campaign Recycled Customers.
    Best Answer

    Posted 30 days ago

    Not without exporting the contact list with the system columns and looking at attempts.  no easy way to see which have been through a recycle, only ones that have been skipped for some reason.  



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    Robert Wakefield-Carl
    ttec Digital
    Sr. Director - Innovation Architects
    Robert.WC@ttecdigital.com
    https://www.ttecDigital.com
    https://RobertWC.Blogspot.com
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