Hi All,

Our company is using one call list where we are using campaign Filter to specify records we want to dial per wach campaign.

However, when I tried to use Campign Sequencing having two campaign groups and assigned two different filters (each filter has 2 records only for a total of 4), it is showing thousand of records...

 

Hi,

I suspect the actual campaign has no filter on it (which is what the "Run Test" is running against. The sequence is modifying the campaign as it runs to apply the filters.

HTH

Hi All,

Our company is using one call list where we are using campaign Filter to specify records we want to dial per wach campaign.

However, when I tried to use Campign Sequencing having two campaign groups and assigned two different filters (each filter has 2 records only for a total of 4), it is showing thousand of records...

 

Hi Paul,

Thank you for your response. That means, even if I put filters in the Campaign Action Group?

I also tried to put filter to the actual group, but it doesn't seem to ge the actual status of the records.. it shows 0.

Even though the status of the two records are callalable.


 we would like to be able add different filter in the Campaign Group Action.

Thanks

Hi,

I suspect the actual campaign has no filter on it (which is what the "Run Test" is running against. The sequence is modifying the campaign as it runs to apply the filters.

HTH

Hi All,

Our company is using one call list where we are using campaign Filter to specify records we want to dial per wach campaign.

However, when I tried to use Campign Sequencing having two campaign groups and assigned two different filters (each filter has 2 records only for a total of 4), it is showing thousand of records...

 

OK, so if you look at the filter you have and AND in the middle, so you expect your records to be both in the first list and the second list, which they clearly won't be...

Assuming you are trying to keep the two "halves" separate, try:

(call project = '042896' AND I3_RowID in('TEST13591113151721388195','TEST135791113151721388198')) OR (call project = '042896' AND I3_RowID in('TEST135891113151721600017','TEST135791113151721600018'))

Hi Paul,

Thank you for your response. That means, even if I put filters in the Campaign Action Group?

I also tried to put filter to the actual group, but it doesn't seem to ge the actual status of the records.. it shows 0.

Even though the status of the two records are callalable.


 we would like to be able add different filter in the Campaign Group Action.

Thanks

Hi,

I suspect the actual campaign has no filter on it (which is what the "Run Test" is running against. The sequence is modifying the campaign as it runs to apply the filters.

HTH

Hi All,

Our company is using one call list where we are using campaign Filter to specify records we want to dial per wach campaign.

However, when I tried to use Campign Sequencing having two campaign groups and assigned two different filters (each filter has 2 records only for a total of 4), it is showing thousand of records...

 

Hi Paul,

The query you are seeing is the result of filters in each Campaign Sequence Group Action. It is not a manual entry.
Base on what you are saying, putting more than 1 filter in a campaign sequence won't work. right?

OK, so if you look at the filter you have and AND in the middle, so you expect your records to be both in the first list and the second list, which they clearly won't be...

Assuming you are trying to keep the two "halves" separate, try:

(call project = '042896' AND I3_RowID in('TEST13591113151721388195','TEST135791113151721388198')) OR (call project = '042896' AND I3_RowID in('TEST135891113151721600017','TEST135791113151721600018'))

Hi Paul,

Thank you for your response. That means, even if I put filters in the Campaign Action Group?

I also tried to put filter to the actual group, but it doesn't seem to ge the actual status of the records.. it shows 0.

Even though the status of the two records are callalable.


 we would like to be able add different filter in the Campaign Group Action.

Thanks

Hi,

I suspect the actual campaign has no filter on it (which is what the "Run Test" is running against. The sequence is modifying the campaign as it runs to apply the filters.

HTH

Hi All,

Our company is using one call list where we are using campaign Filter to specify records we want to dial per wach campaign.

However, when I tried to use Campign Sequencing having two campaign groups and assigned two different filters (each filter has 2 records only for a total of 4), it is showing thousand of records...