I would use GeoScrub with DNC.com to automatically know if you can dial a number in any state or city. They keep track of the laws and give back a true or false if the number can be dialed. This works seamlessly with the DNC.com DNC list in Genesys Cloud.
DNCScrub® | DNC Scrubbing Software | Lead Scrubbing
GeoScrub℠
Mitigate the risk of a state-specific violation during restricted call dates by running your scrub list against state and federal requirements.
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Robert Wakefield-Carl
TTEC Digital, LLC fka Avtex Solutions, LLC
Contact Center Innovation Architect
https://www.Avtex.comhttps://RobertWC.Blogspot.com------------------------------
Original Message:
Sent: 01-23-2023 14:15
From: Eric Berkshire
Subject: Outbound Mini TCPA(Fl, OK) compliance
Hi All,
I was wondering if anyone wanted to share how they are doing their mini TCPA compliance setup. The only solution I've been able to come up with is to split the campaigns. I tried looking at the rules but couldn't see a way to reliably determine if the call was placed vs skipped/zone blocked.
Anyone got any suggestions?
Thanks,
Eric
#Outbound
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Eric Berkshire
Broker Solutions, Inc. DBA New American Funding
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