That is very strange - I ould raise a case through Product Support and get them to check it out for you.
Can I ask if you can keep us updated with the outcome, please?
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Tracy
Genesys
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Original Message:
Sent: 01-18-2023 09:30
From: Melanie Williams
Subject: Predicted Occupancy - Intraday Monitoring View
No I did not import the forecast. I used the best method forecasting but did make some manual updates to the forecast after it ran. It seems to happen intermittently. IE I checked the predicted occupancy and it showed the result in the screen shot. Then I checked later and it showed a metric there. Then later in the day it was gone again. It is still occurring. Could this be a bug?
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Melanie Williams
Camis Inc
Original Message:
Sent: 01-18-2023 06:34
From: Tracy Vickers
Subject: Predicted Occupancy - Intraday Monitoring View
Hi Melanie,
For clarification:
- Do you import the forecast manually?
- What forecasting method do you use?
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Tracy
Genesys
Original Message:
Sent: 01-17-2023 04:53
From: Tracy Vickers
Subject: Predicted Occupancy - Intraday Monitoring View
Hi Melanie,
I've seen your post and I'm sourcing a reply for you.
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Tracy
Genesys
Original Message:
Sent: 01-12-2023 12:17
From: Melanie Williams
Subject: Predicted Occupancy - Intraday Monitoring View
Hello everyone,
I'm wondering if anyone knows why total predicted occupancy in the intraday monitoring view would be zero?
Thank you!
-Melanie
#Performance Management
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Melanie Williams
Camis Inc
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