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Hi all,(Adding @Paul Wood per Robert Wakefield Carl)I'm trying to create a campaign flow from campaign a -> b -> c that repeats upon completion. The big caveat is that we need it to start fresh every day regardless of where it finishes the night before. I've been searching for an out of the box solution to this but haven't found one yet since sequences that don't complete start where they left off. Has anyone had any experience setting something like this up before?
I've also been trying to do the same flow using rules, but am not sure if outstanding scheduled calls will prevent the campaign progress to go to 100% or not. Does anyone know if scheduled calls are considered in the campaign progress calculation? I can't find it documented anywhere. I've asked our partner to reach out to Genesys support for an answer and to get it documented, but I'm hoping someone here knows the answer.Thanks,Eric Berkshire
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