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  • 1.  Release Notes 11/15/23 - Not seeing renaming of Schedules to Operating Schedules

    Posted 11-16-2023 13:38

    Per the 11/15/23 Release Notes, Genesys Cloud renamed Admin > Routing > Schedules to Admin > Routing > Operating Schedules. I am running the latest version 2.29.749.0 and do not see the change.  Thank you.


    #Omni-ChannelDesktop/UserInterface

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    Eileen Andrews
    DuPont
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  • 2.  RE: Release Notes 11/15/23 - Not seeing renaming of Schedules to Operating Schedules

    Posted 11-16-2023 16:19

    Hi Eileen not sure if this is the cause but I recall seeing a comment that releases are now being spread over 2 days or so.



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    Vaun McCarthy
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  • 3.  RE: Release Notes 11/15/23 - Not seeing renaming of Schedules to Operating Schedules

    Posted 11-29-2023 08:32

    Thanks for your response, Vaun!  You were correct.  I did see the change within a day or two.



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    Eileen Andrews
    DuPont
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