Genesys Cloud - Beta HQ

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  • 1.  Single Customer View -Beta

    Posted 08-23-2022 23:52
    Hi There,

    We would like to register our GC org for the single customer view beta program.
    How do we enrol for this?
    would you please send me the registration link?

    Thanks
    Prem
    #BetaAnnouncement

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    Prem
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  • 2.  RE: Single Customer View -Beta

    Posted 08-29-2022 08:06

    Hi There,

    Does registration to beta has been closed? Any update on this?

    Thanks
    Prem



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    Prem
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  • 3.  RE: Single Customer View -Beta

    GENESYS
    Posted 08-30-2022 09:42
    Hi Prem,

    No this is not closed, we just re-opened it yesterday!

    Can you email me your Org details to aoife.kelly@genesys.com and I can toggle on the feature.

    Also please check out this Community page for more information https://community.genesys.com/discussion/upcoming-ui-changes-in-agent-desktop-single-customer-view

    Looking forward to your feedback!

    Thanks,
    Aoife
    Product Manager - Journey
    Genesys - Employees

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    Aoife Kelly
    Genesys - Employees
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