AppFoundry: The Genesys Marketplace Experience

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  • 1.  SLA Partner in App Foundry

    Posted 08-16-2023 16:53

    Where would I find specific SLAs for a partner within App Foundry? 

    Denise Jones
    Lumen Technologies Service Group, LLC

  • 2.  RE: SLA Partner in App Foundry

    Posted 08-21-2023 18:06

    Usually you should be able to see it in the Terms & Conditions. Every partner is supposed to submit their terms to Genesys before being approved to be in the AppFoundry. Here is ours:

    Which leads to:

    Maksim Gill
    Eccentex (Advanced Case and Email Management Platform for Genesys)

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