Good morning,

I have created a data action that get's the ANI from the IVR and adds that to the next data action.

The next data action sends an SMS containing the Survey URL to the ANI retrieved by the previous data action.

This works great BUT....

If the inbound call is made by a landline telephone number, the SMS is still sent to this number and the caller receives a call back from an automated voice reading out the URL link (which we obviously don't want).

What do I need to do here to stop the survey invite being sent to a landline telephone?

Your help would be greatly appreciated, many thanks,

Nick Squires
Motor Insurers Bureau
#Unsure/Other

------------------------------
Nicholas Squires
Motor Insurers' Bureau
------------------------------

Only way would be to use a web service like whitepages.com or another one to see if the number is a mobile or land line.  These days, 90% are going to be mobile, so better to see what percentage of these calls you get and see if it makes sense to pay for the service.

------------------------------
Robert Wakefield-Carl
TTEC Digital, LLC dba Avtex
Contact Center Innovation Architect
https://www.Avtex.com
https://RobertWC.Blogspot.com
------------------------------

Original Message:
Sent: 01-05-2023 05:41
From: Nicholas Squires
Subject: SMS Survey Invite

Good morning,

I have created a data action that get's the ANI from the IVR and adds that to the next data action.

The next data action sends an SMS containing the Survey URL to the ANI retrieved by the previous data action.

This works great BUT....

If the inbound call is made by a landline telephone number, the SMS is still sent to this number and the caller receives a call back from an automated voice reading out the URL link (which we obviously don't want).

What do I need to do here to stop the survey invite being sent to a landline telephone?

Your help would be greatly appreciated, many thanks,

Nick Squires
Motor Insurers Bureau
#Unsure/Other

------------------------------
Nicholas Squires
Motor Insurers' Bureau
------------------------------

Hi
You could check to see if the number begins with a 7 using:
ToBool(Substring(Call.Ani,7,1)=="7")

Kind Regards
Phil

------------------------------
Philip Thys
British Telecommunications PLC
------------------------------

Original Message:
Sent: 01-05-2023 05:41
From: Nicholas Squires
Subject: SMS Survey Invite

Good morning,

I have created a data action that get's the ANI from the IVR and adds that to the next data action.

The next data action sends an SMS containing the Survey URL to the ANI retrieved by the previous data action.

This works great BUT....

If the inbound call is made by a landline telephone number, the SMS is still sent to this number and the caller receives a call back from an automated voice reading out the URL link (which we obviously don't want).

What do I need to do here to stop the survey invite being sent to a landline telephone?

Your help would be greatly appreciated, many thanks,

Nick Squires
Motor Insurers Bureau
#Unsure/Other

------------------------------
Nicholas Squires
Motor Insurers' Bureau
------------------------------

Philip,
That will only work in the UK ;-)

------------------------------
Paul Simpson
Eventus Solutions Group
------------------------------

Original Message:
Sent: 01-09-2023 04:06
From: Philip Thys
Subject: SMS Survey Invite

Hi
You could check to see if the number begins with a 7 using:
ToBool(Substring(Call.Ani,7,1)=="7")

Kind Regards
Phil

------------------------------
Philip Thys
British Telecommunications PLC

Original Message:
Sent: 01-05-2023 05:41
From: Nicholas Squires
Subject: SMS Survey Invite

Good morning,

I have created a data action that get's the ANI from the IVR and adds that to the next data action.

The next data action sends an SMS containing the Survey URL to the ANI retrieved by the previous data action.

This works great BUT....

If the inbound call is made by a landline telephone number, the SMS is still sent to this number and the caller receives a call back from an automated voice reading out the URL link (which we obviously don't want).

What do I need to do here to stop the survey invite being sent to a landline telephone?

Your help would be greatly appreciated, many thanks,

Nick Squires
Motor Insurers Bureau
#Unsure/Other

------------------------------
Nicholas Squires
Motor Insurers' Bureau
------------------------------

You're not wrong Paul 🤣

------------------------------
Philip Thys
British Telecommunications PLC
------------------------------

Original Message:
Sent: 01-10-2023 08:49
From: Paul Simpson
Subject: SMS Survey Invite

Philip,
That will only work in the UK ;-)

------------------------------
Paul Simpson
Eventus Solutions Group

Original Message:
Sent: 01-09-2023 04:06
From: Philip Thys
Subject: SMS Survey Invite

Hi
You could check to see if the number begins with a 7 using:
ToBool(Substring(Call.Ani,7,1)=="7")

Kind Regards
Phil

------------------------------
Philip Thys
British Telecommunications PLC

Original Message:
Sent: 01-05-2023 05:41
From: Nicholas Squires
Subject: SMS Survey Invite

Good morning,

I have created a data action that get's the ANI from the IVR and adds that to the next data action.

The next data action sends an SMS containing the Survey URL to the ANI retrieved by the previous data action.

This works great BUT....

If the inbound call is made by a landline telephone number, the SMS is still sent to this number and the caller receives a call back from an automated voice reading out the URL link (which we obviously don't want).

What do I need to do here to stop the survey invite being sent to a landline telephone?

Your help would be greatly appreciated, many thanks,

Nick Squires
Motor Insurers Bureau
#Unsure/Other

------------------------------
Nicholas Squires
Motor Insurers' Bureau
------------------------------

Hi Nick,

Do you have an example of this you can send along? Does not seem to be working for me. My first attempt at survey flows. Thanks.

------------------------------
Matthew Raleigh
Thermo Fischer CRG
Sr. IT COMM Eng.
------------------------------

Original Message:
Sent: 01-05-2023 05:41
From: Nicholas Squires
Subject: SMS Survey Invite

Good morning,

I have created a data action that get's the ANI from the IVR and adds that to the next data action.

The next data action sends an SMS containing the Survey URL to the ANI retrieved by the previous data action.

This works great BUT....

If the inbound call is made by a landline telephone number, the SMS is still sent to this number and the caller receives a call back from an automated voice reading out the URL link (which we obviously don't want).

What do I need to do here to stop the survey invite being sent to a landline telephone?

Your help would be greatly appreciated, many thanks,

Nick Squires
Motor Insurers Bureau
#Unsure/Other

------------------------------
Nicholas Squires
Motor Insurers' Bureau
------------------------------

Hi
Are you UK based or is there a set mobile range for your location please.

Kind Regards

------------------------------
Philip Thys
British Telecommunications PLC
------------------------------

Original Message:
Sent: 02-02-2023 08:34
From: Matthew Raleigh
Subject: SMS Survey Invite

Hi Nick,

Do you have an example of this you can send along? Does not seem to be working for me. My first attempt at survey flows. Thanks.

------------------------------
Matthew Raleigh
Thermo Fischer CRG
Sr. IT COMM Eng.

Original Message:
Sent: 01-05-2023 05:41
From: Nicholas Squires
Subject: SMS Survey Invite

Good morning,

I have created a data action that get's the ANI from the IVR and adds that to the next data action.

The next data action sends an SMS containing the Survey URL to the ANI retrieved by the previous data action.

This works great BUT....

If the inbound call is made by a landline telephone number, the SMS is still sent to this number and the caller receives a call back from an automated voice reading out the URL link (which we obviously don't want).

What do I need to do here to stop the survey invite being sent to a landline telephone?

Your help would be greatly appreciated, many thanks,

Nick Squires
Motor Insurers Bureau
#Unsure/Other

------------------------------
Nicholas Squires
Motor Insurers' Bureau
------------------------------

Hi Philip,

I am in the US but whatever example you have will work. Thanks for the response.

------------------------------
Matthew Raleigh
Thermo Fischer CRG
Sr. IT COMM Eng.
------------------------------

Original Message:
Sent: 02-02-2023 08:58
From: Philip Thys
Subject: SMS Survey Invite

Hi
Are you UK based or is there a set mobile range for your location please.

Kind Regards

------------------------------
Philip Thys
British Telecommunications PLC

Original Message:
Sent: 02-02-2023 08:34
From: Matthew Raleigh
Subject: SMS Survey Invite

Hi Nick,

Do you have an example of this you can send along? Does not seem to be working for me. My first attempt at survey flows. Thanks.

------------------------------
Matthew Raleigh
Thermo Fischer CRG
Sr. IT COMM Eng.

Original Message:
Sent: 01-05-2023 05:41
From: Nicholas Squires
Subject: SMS Survey Invite

Good morning,

I have created a data action that get's the ANI from the IVR and adds that to the next data action.

The next data action sends an SMS containing the Survey URL to the ANI retrieved by the previous data action.

This works great BUT....

If the inbound call is made by a landline telephone number, the SMS is still sent to this number and the caller receives a call back from an automated voice reading out the URL link (which we obviously don't want).

What do I need to do here to stop the survey invite being sent to a landline telephone?

Your help would be greatly appreciated, many thanks,

Nick Squires
Motor Insurers Bureau
#Unsure/Other

------------------------------
Nicholas Squires
Motor Insurers' Bureau
------------------------------

Super
I'll pull it together for you, would you like to give callers the option to enter a mobile number if calling from a land line?

Phil

------------------------------
Philip Thys
British Telecommunications PLC
------------------------------

Original Message:
Sent: 02-02-2023 09:29
From: Matthew Raleigh
Subject: SMS Survey Invite

Hi Philip,

I am in the US but whatever example you have will work. Thanks for the response.

------------------------------
Matthew Raleigh
Thermo Fischer CRG
Sr. IT COMM Eng.

Original Message:
Sent: 02-02-2023 08:58
From: Philip Thys
Subject: SMS Survey Invite

Hi
Are you UK based or is there a set mobile range for your location please.

Kind Regards

------------------------------
Philip Thys
British Telecommunications PLC

Original Message:
Sent: 02-02-2023 08:34
From: Matthew Raleigh
Subject: SMS Survey Invite

Hi Nick,

Do you have an example of this you can send along? Does not seem to be working for me. My first attempt at survey flows. Thanks.

------------------------------
Matthew Raleigh
Thermo Fischer CRG
Sr. IT COMM Eng.

Original Message:
Sent: 01-05-2023 05:41
From: Nicholas Squires
Subject: SMS Survey Invite

Good morning,

I have created a data action that get's the ANI from the IVR and adds that to the next data action.

The next data action sends an SMS containing the Survey URL to the ANI retrieved by the previous data action.

This works great BUT....

If the inbound call is made by a landline telephone number, the SMS is still sent to this number and the caller receives a call back from an automated voice reading out the URL link (which we obviously don't want).

What do I need to do here to stop the survey invite being sent to a landline telephone?

Your help would be greatly appreciated, many thanks,

Nick Squires
Motor Insurers Bureau
#Unsure/Other

------------------------------
Nicholas Squires
Motor Insurers' Bureau
------------------------------

Oh, yes. That would be super duper. Thanks, much

------------------------------
Matthew Raleigh
Thermo Fischer CRG
Sr. IT COMM Eng.
------------------------------

Original Message:
Sent: 02-02-2023 09:53
From: Philip Thys
Subject: SMS Survey Invite

Super
I'll pull it together for you, would you like to give callers the option to enter a mobile number if calling from a land line?

Phil

------------------------------
Philip Thys
British Telecommunications PLC

Original Message:
Sent: 02-02-2023 09:29
From: Matthew Raleigh
Subject: SMS Survey Invite

Hi Philip,

I am in the US but whatever example you have will work. Thanks for the response.

------------------------------
Matthew Raleigh
Thermo Fischer CRG
Sr. IT COMM Eng.

Original Message:
Sent: 02-02-2023 08:58
From: Philip Thys
Subject: SMS Survey Invite

Hi
Are you UK based or is there a set mobile range for your location please.

Kind Regards

------------------------------
Philip Thys
British Telecommunications PLC

Original Message:
Sent: 02-02-2023 08:34
From: Matthew Raleigh
Subject: SMS Survey Invite

Hi Nick,

Do you have an example of this you can send along? Does not seem to be working for me. My first attempt at survey flows. Thanks.

------------------------------
Matthew Raleigh
Thermo Fischer CRG
Sr. IT COMM Eng.

Original Message:
Sent: 01-05-2023 05:41
From: Nicholas Squires
Subject: SMS Survey Invite

Good morning,

I have created a data action that get's the ANI from the IVR and adds that to the next data action.

The next data action sends an SMS containing the Survey URL to the ANI retrieved by the previous data action.

This works great BUT....

If the inbound call is made by a landline telephone number, the SMS is still sent to this number and the caller receives a call back from an automated voice reading out the URL link (which we obviously don't want).

What do I need to do here to stop the survey invite being sent to a landline telephone?

Your help would be greatly appreciated, many thanks,

Nick Squires
Motor Insurers Bureau
#Unsure/Other

------------------------------
Nicholas Squires
Motor Insurers' Bureau
------------------------------

Hi Philip,

Could you possibly share this with me too please?

I currently only have it working for mobile callers, but an option for landlines to enter a mob number would be brilliant.

Thank you!,

nsquires@mib.org.uk

------------------------------
Nicholas Squires
Motor Insurers' Bureau
------------------------------

Original Message:
Sent: 02-02-2023 09:53
From: Philip Thys
Subject: SMS Survey Invite

Super
I'll pull it together for you, would you like to give callers the option to enter a mobile number if calling from a land line?

Phil

------------------------------
Philip Thys
British Telecommunications PLC

Original Message:
Sent: 02-02-2023 09:29
From: Matthew Raleigh
Subject: SMS Survey Invite

Hi Philip,

I am in the US but whatever example you have will work. Thanks for the response.

------------------------------
Matthew Raleigh
Thermo Fischer CRG
Sr. IT COMM Eng.

Original Message:
Sent: 02-02-2023 08:58
From: Philip Thys
Subject: SMS Survey Invite

Hi
Are you UK based or is there a set mobile range for your location please.

Kind Regards

------------------------------
Philip Thys
British Telecommunications PLC

Original Message:
Sent: 02-02-2023 08:34
From: Matthew Raleigh
Subject: SMS Survey Invite

Hi Nick,

Do you have an example of this you can send along? Does not seem to be working for me. My first attempt at survey flows. Thanks.

------------------------------
Matthew Raleigh
Thermo Fischer CRG
Sr. IT COMM Eng.

Original Message:
Sent: 01-05-2023 05:41
From: Nicholas Squires
Subject: SMS Survey Invite

Good morning,

I have created a data action that get's the ANI from the IVR and adds that to the next data action.

The next data action sends an SMS containing the Survey URL to the ANI retrieved by the previous data action.

This works great BUT....

If the inbound call is made by a landline telephone number, the SMS is still sent to this number and the caller receives a call back from an automated voice reading out the URL link (which we obviously don't want).

What do I need to do here to stop the survey invite being sent to a landline telephone?

Your help would be greatly appreciated, many thanks,

Nick Squires
Motor Insurers Bureau
#Unsure/Other

------------------------------
Nicholas Squires
Motor Insurers' Bureau
------------------------------

Will do, no worries

------------------------------
Philip Thys
British Telecommunications PLC
------------------------------

Original Message:
Sent: 02-02-2023 10:01
From: Nicholas Squires
Subject: SMS Survey Invite

Hi Philip,

Could you possibly share this with me too please?

I currently only have it working for mobile callers, but an option for landlines to enter a mob number would be brilliant.

Thank you!,

nsquires@mib.org.uk

------------------------------
Nicholas Squires
Motor Insurers' Bureau

Original Message:
Sent: 02-02-2023 09:53
From: Philip Thys
Subject: SMS Survey Invite

Super
I'll pull it together for you, would you like to give callers the option to enter a mobile number if calling from a land line?

Phil

------------------------------
Philip Thys
British Telecommunications PLC

Original Message:
Sent: 02-02-2023 09:29
From: Matthew Raleigh
Subject: SMS Survey Invite

Hi Philip,

I am in the US but whatever example you have will work. Thanks for the response.

------------------------------
Matthew Raleigh
Thermo Fischer CRG
Sr. IT COMM Eng.

Original Message:
Sent: 02-02-2023 08:58
From: Philip Thys
Subject: SMS Survey Invite

Hi
Are you UK based or is there a set mobile range for your location please.

Kind Regards

------------------------------
Philip Thys
British Telecommunications PLC

Original Message:
Sent: 02-02-2023 08:34
From: Matthew Raleigh
Subject: SMS Survey Invite

Hi Nick,

Do you have an example of this you can send along? Does not seem to be working for me. My first attempt at survey flows. Thanks.

------------------------------
Matthew Raleigh
Thermo Fischer CRG
Sr. IT COMM Eng.

Original Message:
Sent: 01-05-2023 05:41
From: Nicholas Squires
Subject: SMS Survey Invite

Good morning,

I have created a data action that get's the ANI from the IVR and adds that to the next data action.

The next data action sends an SMS containing the Survey URL to the ANI retrieved by the previous data action.

This works great BUT....

If the inbound call is made by a landline telephone number, the SMS is still sent to this number and the caller receives a call back from an automated voice reading out the URL link (which we obviously don't want).

What do I need to do here to stop the survey invite being sent to a landline telephone?

Your help would be greatly appreciated, many thanks,

Nick Squires
Motor Insurers Bureau
#Unsure/Other

------------------------------
Nicholas Squires
Motor Insurers' Bureau
------------------------------

Hi Both
I've added some screen shots of an example I've just pulled together, it's a little light on the data action config and survey policies.  If you like I can go over those as well.

Any questions, shout up

------------------------------
Philip Thys
British Telecommunications PLC
------------------------------

Original Message:
Sent: 02-02-2023 10:01
From: Nicholas Squires
Subject: SMS Survey Invite

Hi Philip,

Could you possibly share this with me too please?

I currently only have it working for mobile callers, but an option for landlines to enter a mob number would be brilliant.

Thank you!,

nsquires@mib.org.uk

------------------------------
Nicholas Squires
Motor Insurers' Bureau

Original Message:
Sent: 02-02-2023 09:53
From: Philip Thys
Subject: SMS Survey Invite

Super
I'll pull it together for you, would you like to give callers the option to enter a mobile number if calling from a land line?

Phil

------------------------------
Philip Thys
British Telecommunications PLC

Original Message:
Sent: 02-02-2023 09:29
From: Matthew Raleigh
Subject: SMS Survey Invite

Hi Philip,

I am in the US but whatever example you have will work. Thanks for the response.

------------------------------
Matthew Raleigh
Thermo Fischer CRG
Sr. IT COMM Eng.

Original Message:
Sent: 02-02-2023 08:58
From: Philip Thys
Subject: SMS Survey Invite

Hi
Are you UK based or is there a set mobile range for your location please.

Kind Regards

------------------------------
Philip Thys
British Telecommunications PLC

Original Message:
Sent: 02-02-2023 08:34
From: Matthew Raleigh
Subject: SMS Survey Invite

Hi Nick,

Do you have an example of this you can send along? Does not seem to be working for me. My first attempt at survey flows. Thanks.

------------------------------
Matthew Raleigh
Thermo Fischer CRG
Sr. IT COMM Eng.

Original Message:
Sent: 01-05-2023 05:41
From: Nicholas Squires
Subject: SMS Survey Invite

Good morning,

I have created a data action that get's the ANI from the IVR and adds that to the next data action.

The next data action sends an SMS containing the Survey URL to the ANI retrieved by the previous data action.

This works great BUT....

If the inbound call is made by a landline telephone number, the SMS is still sent to this number and the caller receives a call back from an automated voice reading out the URL link (which we obviously don't want).

What do I need to do here to stop the survey invite being sent to a landline telephone?

Your help would be greatly appreciated, many thanks,

Nick Squires
Motor Insurers Bureau
#Unsure/Other

------------------------------
Nicholas Squires
Motor Insurers' Bureau
------------------------------

Hi Philip,

Thank you much. This is very helpful.

------------------------------
Matthew Raleigh
Thermo Fischer CRG
Sr. IT COMM Eng.
------------------------------

Original Message:
Sent: 02-02-2023 12:04
From: Philip Thys
Subject: SMS Survey Invite

Hi Both
I've added some screen shots of an example I've just pulled together, it's a little light on the data action config and survey policies.  If you like I can go over those as well.

Any questions, shout up

------------------------------
Philip Thys
British Telecommunications PLC

Original Message:
Sent: 02-02-2023 10:01
From: Nicholas Squires
Subject: SMS Survey Invite

Hi Philip,

Could you possibly share this with me too please?

I currently only have it working for mobile callers, but an option for landlines to enter a mob number would be brilliant.

Thank you!,

nsquires@mib.org.uk

------------------------------
Nicholas Squires
Motor Insurers' Bureau

Original Message:
Sent: 02-02-2023 09:53
From: Philip Thys
Subject: SMS Survey Invite

Super
I'll pull it together for you, would you like to give callers the option to enter a mobile number if calling from a land line?

Phil

------------------------------
Philip Thys
British Telecommunications PLC

Original Message:
Sent: 02-02-2023 09:29
From: Matthew Raleigh
Subject: SMS Survey Invite

Hi Philip,

I am in the US but whatever example you have will work. Thanks for the response.

------------------------------
Matthew Raleigh
Thermo Fischer CRG
Sr. IT COMM Eng.

Original Message:
Sent: 02-02-2023 08:58
From: Philip Thys
Subject: SMS Survey Invite

Hi
Are you UK based or is there a set mobile range for your location please.

Kind Regards

------------------------------
Philip Thys
British Telecommunications PLC

Original Message:
Sent: 02-02-2023 08:34
From: Matthew Raleigh
Subject: SMS Survey Invite

Hi Nick,

Do you have an example of this you can send along? Does not seem to be working for me. My first attempt at survey flows. Thanks.

------------------------------
Matthew Raleigh
Thermo Fischer CRG
Sr. IT COMM Eng.

Original Message:
Sent: 01-05-2023 05:41
From: Nicholas Squires
Subject: SMS Survey Invite

Good morning,

I have created a data action that get's the ANI from the IVR and adds that to the next data action.

The next data action sends an SMS containing the Survey URL to the ANI retrieved by the previous data action.

This works great BUT....

If the inbound call is made by a landline telephone number, the SMS is still sent to this number and the caller receives a call back from an automated voice reading out the URL link (which we obviously don't want).

What do I need to do here to stop the survey invite being sent to a landline telephone?

Your help would be greatly appreciated, many thanks,

Nick Squires
Motor Insurers Bureau
#Unsure/Other

------------------------------
Nicholas Squires
Motor Insurers' Bureau
------------------------------

No problem glad to share my limited knowledge 😁

------------------------------
Philip Thys
British Telecommunications PLC
------------------------------

Original Message:
Sent: 02-06-2023 07:24
From: Matthew Raleigh
Subject: SMS Survey Invite

Hi Philip,

Thank you much. This is very helpful.

------------------------------
Matthew Raleigh
Thermo Fischer CRG
Sr. IT COMM Eng.

Original Message:
Sent: 02-02-2023 12:04
From: Philip Thys
Subject: SMS Survey Invite

Hi Both
I've added some screen shots of an example I've just pulled together, it's a little light on the data action config and survey policies.  If you like I can go over those as well.

Any questions, shout up

------------------------------
Philip Thys
British Telecommunications PLC

Original Message:
Sent: 02-02-2023 10:01
From: Nicholas Squires
Subject: SMS Survey Invite

Hi Philip,

Could you possibly share this with me too please?

I currently only have it working for mobile callers, but an option for landlines to enter a mob number would be brilliant.

Thank you!,

nsquires@mib.org.uk

------------------------------
Nicholas Squires
Motor Insurers' Bureau

Original Message:
Sent: 02-02-2023 09:53
From: Philip Thys
Subject: SMS Survey Invite

Super
I'll pull it together for you, would you like to give callers the option to enter a mobile number if calling from a land line?

Phil

------------------------------
Philip Thys
British Telecommunications PLC

Original Message:
Sent: 02-02-2023 09:29
From: Matthew Raleigh
Subject: SMS Survey Invite

Hi Philip,

I am in the US but whatever example you have will work. Thanks for the response.

------------------------------
Matthew Raleigh
Thermo Fischer CRG
Sr. IT COMM Eng.

Original Message:
Sent: 02-02-2023 08:58
From: Philip Thys
Subject: SMS Survey Invite

Hi
Are you UK based or is there a set mobile range for your location please.

Kind Regards

------------------------------
Philip Thys
British Telecommunications PLC

Original Message:
Sent: 02-02-2023 08:34
From: Matthew Raleigh
Subject: SMS Survey Invite

Hi Nick,

Do you have an example of this you can send along? Does not seem to be working for me. My first attempt at survey flows. Thanks.

------------------------------
Matthew Raleigh
Thermo Fischer CRG
Sr. IT COMM Eng.

Original Message:
Sent: 01-05-2023 05:41
From: Nicholas Squires
Subject: SMS Survey Invite

Good morning,

I have created a data action that get's the ANI from the IVR and adds that to the next data action.

The next data action sends an SMS containing the Survey URL to the ANI retrieved by the previous data action.

This works great BUT....

If the inbound call is made by a landline telephone number, the SMS is still sent to this number and the caller receives a call back from an automated voice reading out the URL link (which we obviously don't want).

What do I need to do here to stop the survey invite being sent to a landline telephone?

Your help would be greatly appreciated, many thanks,

Nick Squires
Motor Insurers Bureau
#Unsure/Other

------------------------------
Nicholas Squires
Motor Insurers' Bureau
------------------------------