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  • 1.  STUN Server used by WebRTC phone

    Posted 11-16-2023 20:15

    Is there way to identify which region/location STUN server used by WebRTC phone? Will STUN server location changeable to connect other region/location in Genesys Pure Cloud?



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    Karthi Elumalai
    Servion Global Solutions Inc.
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  • 2.  RE: STUN Server used by WebRTC phone

    Posted 11-16-2023 21:44

    Hi Karthi

    If I recall, for STUN services, other than FedRAMP the same CIDRs are used but the client from memory will also try the Google STUN services.  Whichever STUN provider responds first - that's the information that will be used to gather the candidates.



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    Vaun McCarthy
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  • 3.  RE: STUN Server used by WebRTC phone

    GENESYS
    Posted 11-20-2023 12:03

    Thanks for jumping in here, Vaun, to help out Karthi! That's some great community spirit! 



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    Nicole Milliken
    Genesys - Employees
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  • 4.  RE: STUN Server used by WebRTC phone

    Posted 11-21-2023 07:52

    Thank you!



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    Karthi Elumalai
    Servion Global Solutions Inc.
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