Genesys Cloud CX

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Tempo App access where SSO is enforced.

  • 1.  Tempo App access where SSO is enforced.

    Posted 06-02-2022 06:43
    Hi,

    Has anyone deployed WFM and have agents using Tempo app in an SSO environment where they have loaded the app on their personal smart phones and wish to update shit attendance.

    Tempo ideally needs its on login credentials which would only give agent access to WFM features and not full CX features.

    #RemoteWorkEnablement

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    jim foley
    AXA Ireland Limited
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